Shipping policy

Last Updated: October 10, 2026

At Corvantis Watches, we understand the importance of reliable delivery. Our Shipping Policy explains how orders are processed, dispatched, tracked, and delivered.

1. Order Processing

We aim to process orders within 24–48 hours (1–2 business days) after payment confirmation, excluding weekends and public holidays.

Processing includes order verification, product preparation, packaging, and shipment arrangements.

During busy periods, processing may take longer.

Once an order has entered processing or fulfilment, immediate cancellation may not be possible.

Customers may request cancellation within 15 minutes of placing an order by contacting sr_4745@jasmint.store. Applicable statutory cancellation rights remain unaffected.

2. Shipping and Delivery

We aim to provide safe and reliable shipping using suitable delivery providers.

Available delivery options, applicable shipping fees, and delivery estimates are communicated during checkout wherever possible.

Shipping charges depend on the destination, delivery method, and order requirements.

3. Estimated Delivery Times

Delivery times vary depending on the destination and shipping service selected.

Any delivery timeframe displayed during checkout or provided in the shipping confirmation is an estimate unless expressly agreed as a guaranteed delivery date.

Orders shipped within the United Kingdom may arrive sooner than international shipments.

International deliveries may require additional time for customs processing or local courier arrangements.

Unless otherwise agreed, we will fulfil applicable legal obligations concerning delivery within 30 days.

4. Possible Shipping Delays

Although we work to provide timely delivery, unexpected delays can occasionally occur due to:

  • High shipping volumes.

  • Public holidays and seasonal demand.

  • Severe weather conditions.

  • Courier or transport disruptions.

  • Customs inspections.

  • Incorrect or incomplete shipping information.

  • Other circumstances beyond our reasonable control.

If a significant delay occurs, please contact our support team for assistance.

5. Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Tracking information may take some time to become active after the carrier receives the shipment.

If your tracking information is unavailable or not updating, contact sr_4745@jasmint.store.

6. Incorrect Shipping Information

Customers should ensure their shipping details are accurate before confirming an order.

If you notice an error, contact us immediately.

We will attempt to update the information before dispatch, although modifications cannot always be guaranteed after processing has begun.

Additional delivery costs resulting from an incorrect address may be payable by the customer where legally permitted and appropriately disclosed.

7. Lost or Delayed Orders

If your order appears lost, significantly delayed, or incorrectly marked as delivered, please contact our customer support team.

Provide your order number and any relevant tracking information.

We will review the matter and, where appropriate, contact the delivery provider to investigate.

If goods are not delivered, we will offer a remedy in accordance with applicable consumer protection law.

Customers are not automatically responsible for goods lost before delivery when the delivery service was arranged by Corvantis Watches.

8. Customs Duties and Import Charges

For international deliveries, customs duties, import taxes, and handling fees may apply depending on the destination country.

Any charges not included in the checkout total will be disclosed where required and, where applicable, are the responsibility of the customer.

Customers should check relevant import regulations before placing an international order.

9. Damaged or Incorrect Deliveries

If your order arrives damaged or contains the wrong item, contact us as soon as reasonably possible.

Email sr_4745@jasmint.store with your order number and supporting photographs where available.

We will investigate and provide an appropriate remedy under our Return and Refund Policy and applicable consumer law.

10. Contact Information

For shipping questions, tracking enquiries, or delivery assistance, contact:

Corvantis Watches
Email: sr_4745@jasmint.store
Address: 12 Loseby Ln, Leicester LE1 5DR, United Kingdom

We are committed to providing clear communication and a reliable shopping experience.