Privacy policy

Last Updated: October 10, 2026

At Corvantis Watches, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, retain, and protect information when you visit our online store, place an order, or contact us.

1. Information We Collect

When you use our website, we may collect the following categories of personal information.

Personal and Contact Information

  • Full name.

  • Email address.

  • Billing and shipping addresses.

  • Telephone number, where provided.

Order and Transaction Information

  • Products purchased.

  • Order details and purchase history.

  • Payment status and transaction references.

  • Returns, refunds, and customer service records.

Payment details are generally processed through secure third-party payment providers. We do not require customers to disclose full payment card details through email.

Technical and Usage Information

  • IP address.

  • Browser and device information.

  • Website usage and browsing activity.

  • Cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfil purchases.

  • Arrange shipping and delivery.

  • Send order confirmations and tracking updates.

  • Handle returns, refunds, and cancellations.

  • Respond to customer enquiries.

  • Detect and prevent fraudulent transactions.

  • Improve website performance and customer experience.

  • Meet legal, regulatory, accounting, and tax obligations.

  • Send promotional communications where permitted and in accordance with your preferences.

3. Legal Basis for Processing

Where UK data protection law applies, we process personal information on appropriate legal grounds, including:

  • Contractual necessity: To process orders, deliver products, and provide customer support.

  • Legal obligations: To comply with tax, accounting, and consumer protection requirements.

  • Legitimate interests: To protect our business, prevent fraud, and improve our services where such interests are not overridden by individual rights.

  • Consent: For certain marketing activities, cookies, and other processing that requires permission.

You may withdraw consent at any time where processing relies on consent.

4. Sharing of Information

We may share necessary personal information with trusted third parties, including:

  • Shopify and relevant e-commerce service providers.

  • Secure payment processors.

  • Delivery and logistics partners.

  • Technology, hosting, and customer support providers.

  • Analytics or marketing providers, where applicable and legally permitted.

  • Government authorities or regulators when legally required.

We do not sell customers' personal information for money.

Our service providers are expected to handle personal information securely and only for authorised purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support:

  • Shopping cart functionality.

  • Secure checkout and website security.

  • Website performance and functionality.

  • Analytics and service improvements.

  • Personalised advertising, where enabled.

Where required by law, we request consent before using non-essential cookies.

Customers can manage applicable cookie preferences through the controls made available on our website or through browser settings.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

This includes periods required to:

  • Complete and administer transactions.

  • Maintain accounting and tax records.

  • Resolve disputes or customer complaints.

  • Meet applicable legal obligations.

  • Protect against fraud and misuse.

Retention periods depend on the type of information and relevant legal requirements. Information is securely deleted or anonymised when it is no longer required.

7. Data Security

We take reasonable technical and organisational precautions to protect personal information against unauthorised access, disclosure, alteration, or loss.

Secure payment processing and appropriate access controls help protect customer information.

However, no internet transmission or electronic storage system can guarantee absolute security.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Restrict certain processing activities.

  • Object to certain uses of your information.

  • Request data portability where applicable.

  • Withdraw consent where processing is based on consent.

  • Complain to a relevant data protection authority.

To exercise your rights, contact sr_4745@jasmint.store.

You may also have the right to complain to the UK Information Commissioner's Office (ICO).

9. International Data Transfers

Some service providers may process personal information outside the United Kingdom.

Where required, we use appropriate legal safeguards for international transfers of personal information.

10. Children's Privacy

Our online store is not intentionally directed at children, and we do not knowingly collect children's personal information without a lawful basis or any consent required by applicable law.

If you believe a child has provided personal information improperly, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

Any revised policy will be published on our website with an updated revision date.

12. Contact Information

For privacy concerns, requests, or questions, please contact:

Corvantis Watches
Email: sr_4745@jasmint.store
Address: 12 Loseby Ln, Leicester LE1 5DR, United Kingdom

We aim to handle all privacy-related enquiries fairly and in accordance with applicable data protection laws.